Catch up on industry news regarding OCA compliance, financial operations, and more.
Throughout the past 30 years, third party collection agency management has received some bad press and negative public perception. In all honesty, some of this reputation was ...
Audit and compliance functions are designed to evaluate how a business unit actually operates compared to ideal operations. Generally, audits review past performance for a defined ...
Consumers have a legal right to dispute credit card charges that they believe are either in error or the result of theft or fraud. Banks, retailers, and other vendors need to be ...
