Catch up on industry news regarding OCA compliance, financial operations, and more.
As a creditor, a risk management framework is a crucial part of your receivables processes. Each of the various regulators in the financial services industry has its own rules on ...
In 2021, the CFPB’s 2021 Consumer Response Annual Report showed a total of nearly 1 million complaints, with more than 70% related to credit and consumer reporting and another 12% ...
Collection agencies are transitioning to a digital-first mindset that meets the growing needs of both consumers and creditors. They are adopting technology to reach consumers ...
