Privacy Policy - Last Updated 9.25.23


Neu Consulting Group, LLC d/b/a NeuAnalytics, LLC., and its affiliates (“NeuAnalytics” or We” or “Us” or Our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website or (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy applies to all services offered by NeuAnalytics and its affiliates, unless any of those services have separate privacy policy that does not incorporate this Privacy Policy.

This policy applies to information we collect:

  • On this Website.
  • In email and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party including through any application or content that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, and your personal or business postal address, e-mail address, or telephone number (“personal information”);
  • That is about you but individually does not identify you; and
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
  • From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, requesting an e-book, download, or brochure, signing up for our newsletter, requesting to stream a webinar, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us by email or by using the contact features provided on the Website.
  • Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, type of device, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information, please see our Cookie Policy.
  • Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies

We utilize third party tools, such as Google Analytics, to collect information about use of our Website or services. Third parties may use cookies and similar technologies to collect information such as how often users visit our Website, what pages they visit when they visit, and what other sites they used prior to coming to our Website. For more information on how Google Analytics uses data and how to control information sent to Google visit,

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To obtain your feedback on the Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business. These include service providers that provide us with website hosting, cookies, and marketing services.
  • To a buyer or other successor in the event of a merger, divestiture, NeuAnalytics’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by NeuAnalytics about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Website Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NeuAnalytics, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from NeuAnalytics. If you do not wish to have your contact information used by NeuAnalytics to promote our own services, you can opt-out by sending us an email stating your request to If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

State Privacy Laws

We do not meet the conditions as outlined in Section 1798.140 of the California Consumer Privacy Act of 2018 (the “CCPA”) and therefore are not subject to CCPA requirements. We also do not meet the eligibility conditions outlined in the Colorado Privacy Act or Utah Consumer Privacy Act and are therefore are not subject to the requirements of these laws. For specific information related to your ability to access and correct your personal information, see Accessing and Correcting Your Information above.

The following section applies to consumers in the State of Connecticut or the Commonwealth of Virginia and describes your rights regarding your personal information.

We process the categories of personal information identified in “Information We Collect About You and How We Collect It” and use this personal information for the purposes identified in “How We Use Your Information”. We share personal information as described in “Disclosure of Your Information”.

If you are a Connecticut or Virginia resident, you have certain rights regarding your personal information and our collection and use of such information over the past 12 months. You may exercise these rights free of charge except as otherwise permitted under applicable law by submitting a verifiable consumer request (as defined below). These rights are as follows:

  • Right to Know, Right to Access, and Right to Portability. You may request that we disclose to you:
    • Whether we are processing your personal information.
    • The categories of personal information we have collected about you.
    • The categories of sources from which the personal information was collected.
    • The business or commercial purpose for collecting, selling, or sharing the personal information.
    • The categories of third parties to whom we have disclosed the personal information.
    • The business or commercial purpose for collecting or sharing that personal information.
    • The specific pieces of information we have collected about you.
  • Right to Opt-Out. You have the right to request to opt-out of specific processing or sharing of your personal information.
  • Right to Opt-In. You have the right to opt-in to the processing of sensitive data. “Sensitive data” is defined as personal data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexual orientation, or citizenship or immigration status; genetic or biometric data processed for the purpose of uniquely identifying a natural person; the personal data collected from a known child; and precise geolocation data.
  • Right to Delete. You have the right to request that we delete personal information that we have collected about you. Please note if you have requested a service that requires the use of your personal information, we may not be able to provide that service if you choose to delete your personal information. Your request may also be denied if retaining your personal information is necessary of us or our service providers to detect or protect against security incidents or other fraudulent or illegal activity; to debug, identify or repair errors that impact the functionality of our systems; or to comply with a legal obligation.
  • Right to Correct. You have the right to request that we correct inaccurate personal information that we have collected about you.
  • Right to Appeal. If you are a Virginia resident and we decline to take action on a request that you make in accordance with the foregoing to exercise your privacy rights, you may appeal our decision by directly responding to our denial decision email or by contacting the Virginia Attorney General.

Requests to Exercise Your Rights

To exercise any of your rights, please contact us at:

8417 Santa Fe Drive, Suite 200, Overland Park, Kansas, 66212 Attn: Legal Department

As required or permitted under applicable law, please note that we will respond to a verified request as soon as practicable and as required by law. A verifiable consumer request is a request made by you that allows us to reasonably verify that you are the individual that you say you are. We may take steps to verify or require you to verify your identity before granting you access to information or acting on your request to exercise your rights. You may designate an authorized agent to exercise any of your rights on your behalf by providing your agent with written permission to act on your behalf.

If we have received your personal information through our clients or we are otherwise acting as a service provider, we may refer you to our client to fulfill your request, in accordance with applicable law.

We will attempt to respond to your request within 45 days of receipt of a verifiable consumer request. If we need additional time, we will inform you of the reason for the extension (such extension not to exceed the period of time allowed by applicable state law) in writing.

We do not sell or share personal information with third parties for cross-context behavioral advertising. We do not use or disclose sensitive personal information for any purposes other than those permitted by applicable law.

We will not discriminate against you for exercising your rights under applicable state law.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. In addition to stringent internal policies regarding best practices for both physical and virtual security, we also have independent auditors conduct inspections annually to ensure our security measures are adequate to protect us and our users from new and developing security threats, and we regularly incorporate any commercially reasonable protections recommended by the audit. The safety and security of your information also depends on you. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

Access to the Website

While the Website may be accessed from outside the United States, our products, and services as made available through the Website are solely targeted at users within the United States.

Changes to Our Privacy Policy

We may modify or amend this Privacy Policy from time to time at our discretion. When we make changes to this Privacy Policy, we will amend the revision date at the top of this page, and such modified or amended Privacy Policy shall be effective as of that revision date. If we make material changes to how we treat our users’ personal information, we will notify you by a notice on the Website home page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

8417 Santa Fe Drive, Suite 200, Overland Park, Kansas, 66212 Attn: Legal Department