Catch up on industry news regarding OCA compliance, financial operations, and more.
In 2021, the CFPB’s 2021 Consumer Response Annual Report showed a total of nearly 1 million complaints, with more than 70% related to credit and consumer reporting and another 12% ...
Collection agencies are transitioning to a digital-first mindset that meets the growing needs of both consumers and creditors. They are adopting technology to reach consumers ...
Let’s face it – we’re all a bit weary of Regulation F news. For over a year now, it’s all the collections industry has talked about. At first it was the speculation about what the ...
