
Omni-Channel Communications in Collections
In my last article I discussed what Omni-Channel Communications is in the collections environment, and the benefits of using Omni-Channel Communications in your collections ...
In my last article I discussed what Omni-Channel Communications is in the collections environment, and the benefits of using Omni-Channel Communications in your collections ...
Consumers just aren’t picking up their phones to talk anymore. It’s hard enough to reach them for non-collection reasons, but once the account goes into collections, for some ...
With new regulatory changes, many organizations are still grappling with what that will mean for their workflows. How do you maintain compliance? Take, for instance, Regulation F ...