Replace your outdated, archaic workflows and spreadsheets with critical support systems often overlooked by back-office operations across organizations of all sizes.
Most large enterprises struggle to intake and handle their volume of customer complaints in any consistent, uniform manner. NeuAnalytics has developed a method to track, monitor, and resolve consumer complaints from inception through resolution.
NeuAnalytics’ Fraud Management system streamlines your operational workflows to analyze trends across your enterprise to identify weaknesses and test your lines of defense.
NeuAnalytics’ Dispute Management systems consolidate your entire vendor network into a single repository for every consumer dispute. Track SLAs to monitor each team’s handling of a dispute and any related content.
NeuAnalytics’ Content Management module simplifies content storage by creating a dynamic repository capable of categorizing and indexing each document for optimized searching and retrieval, and by tracking all updates made to documents.
NeuAnalytics’ Lockbox management system streamlines the operational workflow of document processing providing you with valuable insight into your productivity, operational efficiency, and error rates.